Case 186 – Customer requested the service/parts manual for his recently purchased appliance and was refused on health and safety grounds

Source: Health and Safety Executive on 2013-07-26 08:30:30
Health and Safety Executive
A private consumer asked for detailed information (service and/or parts manual with parts listings) from the appliance manufacturer to assist with own repairs of own household appliances. The manufacturer claimed that H&S Regulations prevented them providing this information.

Case 186 – Customer requested the service/parts manual for his recently purchased appliance and was refused on health and safety grounds - Read the full article at Health and Safety Executive

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