Case 360 – DIY Store unable to give customer product advice

Source: Health and Safety Executive on 2015-05-18 10:00:06
Health and Safety Executive
A customer in a DIY store asked an assistant for advice on spotlights, specifically where to find the connection box, plus general advice on the various spotlight products available. The assistant refused on health and safety grounds saying he could be liable if something went wrong.

Case 360 – DIY Store unable to give customer product advice - Read the full article at Health and Safety Executive

Read more Health and Safety Headlines...